Your Trusted Partner in Accessible Living
About BridgePoint Accessibility
Care That Meets You Where You Live
BridgePoint Accessibility was founded with a simple vision: every person deserves to feel safe, supported, while maximizing independence in the place they love most — their own home.
Too often, healthcare overlooks the everyday barriers that make life harder: stepping into the shower, opening a front door, getting in and out of a vehicle, or recovering safely after surgery. These challenges affect dignity, safety, and independence, yet solutions are often delayed until a crisis occurs.
At BridgePoint, we believe there’s a better way. By combining occupational therapy expertise with practical home accessibility solutions, we help you avoid costly alternatives like assisted living or nursing facilities. Our mission is to make your home a place that truly supports your needs today and adapts with you into the future.
Services Snapshot
BridgePoint Accessibility is your trusted consultant — not a contractor or builder. We use years of occupational therapy and accessibility expertise to evaluate your environment, identify barriers, and provide a clear, actionable recommendation report. This report empowers you or your chosen contractor to make safe, effective modifications with confidence.
Our services are designed for:
• Older adults interested in aging in place safely and maximizing independence
• Families exploring options to support their aging loved ones
• People with disabilities whose daily routines or quality of life are impacted by environmental barriers
• Individuals recovering from surgery or injury who need safer transitions at home
• Home builders and remodelers wanting to integrate accessibility features into new projects
• Clients with transportation needs, including vehicle modifications and accessible travel solutions
BridgePoint Accessibility is your one‑stop resource for accessibility consulting — whether at home, in your community, or on the road.
Click to View Our Services Below:
YOU DO NOT NEED TO DECIDE ON A SERVICE PRIOR TO CONSULTATION. REVIEW OUR SERVICES, THEN COMPLETE OUR SECURE INTAKE FORM - YOUR OPTIONS WILL THEN BE REVIEWED DURING A FOLLOW-UP PHONE CALL
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Our most basic offering, designed for clients who want a professional assessment of both their needs and their home environment.
• Conducted via Google Meet. A phone call can be arranged if technology is limited.
• During the consultation, clients and families may be asked to move the camera to different areas of the home, demonstrate mobility challenges or transfers, and take simple measurements.
• After the visit, you’ll receive a comprehensive recommendation report. This report is reviewed with you before case closure and delivered by email or USPS.
• At any time, you may choose to tier up to a more comprehensive evaluation or project support if desired.
Flat Fee of $275
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Our most comprehensive evaluation, designed for those who prefer a hands‑on approach.
• Includes a home visit by a licensed occupational therapist who is a Certified Environmental Access Consultant and holds an Executive Certificate in Home Modifications, to conduct a thorough client and home assessment.
• Allows for direct observation, precise measurements, and real‑time evaluation of mobility and environmental challenges.
• Following the visit, you’ll receive a comprehensive recommendation report, reviewed with you and your family before case closure. The report is delivered via email or USPS.
• If further assistance is needed, clients may tier up to additional services such as obtaining contractor quotes, vendor consultation, or full project oversight.
Fee is $400
Travel Included:Visits within 20 miles of our office are included at no additional cost
Extended Travel:for homes beyond 20 miles, a modest mileage fee of $1 per mile applies
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This service provides comprehensive management and oversight following your initial accessibility assessment, ensuring your project is executed accurately and efficiently by third-party vendors.
What This Service Includes
BridgePoint acts as your accessibility advocate and project liaison, handling the crucial coordination with contractors, builders, and remodelers. This includes, but is not limited to:
Obtaining Quotes: Managing the process of collecting and evaluating quotes from prospective contractors.
Detailed Plan Review: Conducting in-depth reviews of the project's recommended plan with all involved vendors to ensure full adherence to accessibility standards.
On-Site Reviews: Performing site visits with contractors to monitor progress and verify installation accuracy.
Continued Availability: Providing ongoing support and availability throughout the entire course of the accessibility project.
Pricing Structure & Billing
This level of service transitions to billing at an hourly rate. Initial assessments are billed at a flat rate ($275 for virtual, $400 for in-person), while further coordination and oversight is billed at an ongoing rate of $100 per hour.
*Note that billing is calculated in 15-minute increments ($25 per increment) to prevent overbilling.
*Clients can request a Service Cap - which sets a maximum number of service hours allotted. Client’s will stay informed of hours billed to prevent surprise billing.
Flexibility & Scope
Client Control: You are not locked in to continued service. Clients can request the cancellation of hourly consulting services at any time if they feel they can oversee the remainder of the project independently.
Tailored Involvement: This model is designed for flexibility—it’s perfect for clients who desire a hands-off approach and for those who prefer to be personally involved in every decision.
Scope Limitation: Consulting is strictly limited to accessibility-related parts of a project (e.g., ramp construction, accessible bathroom modifications). This ensures that you are not billed for skilled services outside of the accessibility consultant’s scope (e.g., non-accessibility design features, general color choices).
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This service utilizes the clinical expertise of a Certified and Licensed Occupational Therapist (OT) to evaluate your specific medical needs and provide comprehensive support in obtaining necessary equipment, such as mobility aids, durable medical equipment (DME), or custom seating systems.
Understanding Our Private-Pay Approach
As a private-pay consultant, BridgePoint does not bill your health insurance directly. This offers a specialized, client-focused experience that bypasses the limitations of traditional in-network providers.
Dedicated Advocacy: You receive dedicated time focused solely on your case, including drafting clinical documentation (like a Letter of Medical Necessity) and coordinating with your physician for the required prescriptions.
Navigating Insurance: We provide the necessary documentation to work with in-network equipment vendors. While we are private pay for our consulting time, the goal is to position you to obtain the equipment itself through your insurance coverage. This is not guaranteed and depends entirely on your insurance plan's specific rules and medical necessity parameters.
Managing Complex Cases: Our service includes professional representation during time-consuming insurance denials and the appeals process, ensuring your case is presented clearly and completely.
Important Note on Alternatives: Therapists who are in-network with your insurance can often perform these evaluations and bill your insurance directly. Our private-pay service is an elective, boutique option for those seeking specialized, intensive, and highly flexible support.
Service & Billing Structure
There is an initial assessment fee ($275 virtual, $400 in person) that covers the formal evaluation. All subsequent work - including drafting documents, coordination with doctors/vendors, and managing appeals - is billed hourly. The hourly rate is $100 per hour billed in 15-minute increments.
*You are never locked into service and may request cancellation at any time.
Meet Your Consultant
Hi everyone! I’m beyond thankful for the opportunity to introduce myself.
My name is Collin Hernandez, and I’m the founder of BridgePoint Accessibility. I graduated with my Master’s in Occupational Therapy from Louisiana State University Health Sciences Center in New Orleans in 2020, and since then I’ve had the privilege of working with clients across outpatient and inpatient neurological rehabilitation and geriatrics.
In 2023, I left the rehabilitation settings and began consulting full time, where I focused on home modifications and medical equipment solutions for individuals with developmental disabilities. That work opened my eyes even further to the incredible impact that thoughtful environmental changes can have on independence, safety, and quality of life.
Along the way, I’ve pursued specialized training to deepen my expertise. I’m a Certified Environmental Access Consultant (CEAC), a Level II Ride Designs Certified Practitioner (for custom molded seating systems in complex wheelchairs), and I hold an Executive Certificate in Home Modification (ECHM) from USC’s Leonard Davis School of Gerontology.
My passion for accessibility comes from two places: a firm belief that many of the barriers faced by people with health impairments are optional — we can engineer our way out of them — and the countless success stories I’ve witnessed where small environmental changes made a profound difference for clients and families.
At BridgePoint, my goal is simple: to be a trusted partner who listens, understands, and helps you create a home that truly supports your needs. Whether it’s a minor adjustment or a major project, I’m here to guide you every step of the way.
Our Vision
We envision a community where every person can age where they choose, maintain independence, and live safely with dignity in the spaces that matter most.
Contact Us
Do you have any questions about our services? Need additional information prior to completing your intake form? Fill out some info and we will be in touch shortly. We can’t wait to hear from you!